Choose Your Web Design & Hosting Package
If you act now you can get 50% off of your setup fee for this package!
Still Have Questions? Read Our FAQ
- What is the difference between a hosting fee and a domain registration?
- Domain Registration: Domain registration is the cost of acquiring and maintaining your website's unique web address (domain name). With our package, the first year of domain registration is free. After the first year, there will be an annual fee to continue the registration.
Hosting Fee: The hosting fee is the cost of storing your website and making it available online. The hosting fee for our package is R149 per month.
- Can I cancel my hosting subscription at any time?
- Answer: Yes, you have the flexibility to cancel your hosting subscription at any time. We prefer however, that you commit for at least 1 year. However, please note that the free website offer is contingent upon maintaining an active hosting subscription with us. If you do cancel, you will loose your email addresses and all your emails, as well as your website.
- Can I upgrade my hosting package in the future?
- Answer: Certainly! We understand that your business may grow and require additional resources. You can easily upgrade your hosting package to accommodate your evolving needs. Some examples may be if you need a website with more pages, or need more email space. Please contact us so we can quote you on this.
- What if I already have a domain name?
- Answer: If you already have a domain name, but not yet a website, we can assist with the migration process to your hosting platform. If you already have an existing website, but would like it to be redesigned on our platforms, we can organise the smooth transition of your domain name to our server, if it is a .co.za domain, the transfer is free and the monthly fee of R149 per month. If it is any other domain name, like a .com or .org there may be a small transfer fee. Your next domain renewal will be billed one year later.
Web Design & Development
- Is the website design customized to my business?
- Answer: Yes, you will choose a basic template and then our team will customise it with your logo, brand colours, images relevant to your business, etc to accurately reflect your business.
- How long does it take to get the free website?
- Answer: From our side we are committed to have your website live within 1-2 weeks. This, however, does depend on how quick you can give us information or feedback during certain steps in the process.
- Can I make updates and changes to the website myself?
- Answer: Yes, you can. We will share a training video with you that will show you how to make updates and changes to your website without any technical knowledge. We do, however, have a disclaimer in place for when you do decide to make changes: There is always the risk that information...... so we won't take full responsibility for this when it happens. Ideally, if you want changes, rather work through us, request a quote....
- Will my website show up on Google or Google Maps?
- Answer: Search engines like Google will add your website to their index, which means potential customers will be able to find and visit your website easily. However, appearing on Google Maps and in search results for specific keywords requires specialized expertise in search engine optimization (SEO). Our focus is on providing hosting and website design services, but we can connect you with specialist companies that offer affordable SEO services. They can help optimize your website to improve its visibility in search engine results.
Support & Security
- What level of support can I expect?
- Answer: We pride ourselves on providing excellent customer support. Our team is available to assist you with any questions or technical issues you may encounter along the way.
- How can I contact your support team if I need assistance?
- Answer: You can contact us through email, whatsapp, or by logging a ticket in our customer portal.
- Is the hosting package reliable and secure?
- Answer: Yes, our hosting package is built on a robust infrastructure that ensures reliability and security for your website. We implement the latest security measures to protect your data and provide a seamless hosting experience.
- Do you perform regular backups of my website?
- Answer: Yes, we perform regular backups of your website to ensure that your data is securely stored. In the event of any unexpected issues, we can restore your website to a previous backup to minimize any potential loss.
- What measures do you have in place to protect against cybersecurity threats?
- Answer: We take cybersecurity seriously and have robust measures in place to protect your website. This includes employing firewalls, utilizing advanced security software, and regularly monitoring for any potential threats. We also stay up-to-date with the latest security practices to safeguard your website from cyber attacks and unauthorized access.
Do you need just a domain and not a website? Find it and reserve it.
Are You Ready To Get Started?
Getting started with us is a breeze, and if you ever have questions or need assistance, simply submit a ticket, and our dedicated support team will be there to help you find the answers you need.